Terms of Service | Restore Her PT

Website Terms of Service & Legal Disclaimer

Last Updated: September 10, 2026

Welcome to the official website of Dr. Monica Isola, DPT, LLC (dba Restore Her Pelvic Physical Therapy) (“Practice,” “Facility,” “we,” “us,” or “our”). By accessing or using this website (restoreherphysicaltherapy.com), filling out contact forms, purchasing products, or utilizing our online booking tools, you (“User” or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use this website.

1. Physical Therapy & Clinical Care Disclaimer (No Therapist-Patient Relationship)

The content provided on this website—including text, graphics, treatment descriptions, wellness tips, blog posts, and video content—is for informational, educational, and promotional purposes only.

Not Medical or Physical Therapy Advice: Website content is not intended to be a substitute for professional medical diagnosis, pelvic physical therapy evaluation, or customized clinical advice. Always consult with a licensed doctor of physical therapy, physician, or qualified healthcare provider regarding your specific physical condition, pelvic health history, or rehabilitation goals.
No Provider-Patient Relationship: Browsing this website, submitting an inquiry form, or interacting with our automated text/messaging tools does not establish a physical therapist-patient or clinical relationship between you and the Practice.
Individual Results May Vary: Testimonials and treatment outcomes showcased on this website represent individual patient experiences. Clinical results vary significantly based on individual anatomy, health history, lifestyle, and adherence to care plans and home exercise programs. No specific outcome or result is guaranteed.
Emergency Situations: Do not use this website or online messaging tools for acute medical issues, severe physical distress, or medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

2. Scope of Services, Consultations & Booking

Clinical Physical Therapy Services: Pelvic physical therapy evaluations, dry needling, manual therapy, and specialized rehabilitation procedures require an in-person or authorized telehealth consultation, full medical history disclosure, and signed clinical consent forms prior to treatment.
Online Scheduling & Pricing: Appointment requests and service pricing listed on this website are subject to availability, clinical suitability, and formal confirmation by our staff. We reserve the right to decline or reschedule care if a treatment or procedure is deemed clinically inappropriate for a patient.

3. Cancellation, Deposit & Refund Policies

Deposit Requirements: Certain evaluation appointments and specialized pelvic physical therapy sessions may require a booking deposit or card on file at the time of scheduling.
Cancellation Window: We enforce a strict cancellation and rescheduling policy. Failure to cancel or reschedule within our required advance notice window, or failing to attend a scheduled appointment, may result in a cancellation fee or forfeiture of your deposit.
Product & Retail Purchases: Unopened products purchased through our office may be returned within 30 days of purchase for store credit or refund, subject to inspection. Used, opened, or specialized hygiene/wellness items are non-refundable due to safety and health regulations.

4. Limitation of Liability & Warranty Disclaimer

"As-Is" Website Access: This website and its contents are provided on an “as-is” and “as-available” basis without warranties of any kind, express or implied.
Limitation of Damages: To the maximum extent permitted by law, the Practice, its physical therapists, clinical directors, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website, or from your reliance on any information, exercise recommendations, or services described herein.

5. Intellectual Property Rights

All intellectual property on this website—including Practice branding, logos, original text, educational articles, graphic designs, and custom treatment descriptions—is the exclusive property of the Practice and is protected by copyright and trademark laws. You are strictly prohibited from copying, reproducing, downloading, or redistributing any site media or content without our express written permission.

6. Acceptable Website Use

You agree to use this website solely for lawful purposes. You agree not to:

Provide false, inaccurate, or impersonated personal or medical information.
Upload or transmit viruses, malicious code, or automated bots designed to disrupt site operations.
Attempt unauthorized access to administrative servers, payment gateways, or patient portal infrastructure.
Scrape, harvest, or extract data or contact details for unsolicited marketing or commercial use.

7. Third-Party Links & Software Integration

Our website contains links to external third-party platforms, such as online appointment schedulers, patient intake portals, e-commerce payment processors, and virtual consultation tools. We do not control, endorse, or assume responsibility for the content, privacy standards, or security practices of these external services.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action, claim, or dispute arising out of or relating to the use of this website shall be filed exclusively in the state or federal courts located in Orange County or Maitland, FL.

9. SMS & Mobile Messaging Terms and Conditions (A2P 10DLC)

SMS Program & Use Cases: By opting in to receive text messages from Dr. Monica Isola, DPT, LLC (dba Restore Her Pelvic Physical Therapy) via our website forms or by calling/texting our office line, you agree to receive recurring automated and conversational SMS/MMS messages. Message use cases include appointment scheduling, missed-call text backs, care reminders, support requests, and patient preparation instructions.
Opt-Out Instructions: You may opt out of receiving text messages at any time. To unsubscribe, text STOP to 407-461-2232 or reply STOP to any text message you receive from us. You will receive a final confirmation message stating that you have been unsubscribed.
Customer Support: For assistance or questions regarding our text program, text HELP to 407-461-2232, reply HELP to any message, or contact our support team at info@restoreherphysicaltherapy.com or 407-461-2232.
Message & Data Rates: Message and data rates may apply for any messages sent to you from us or to us from you. Message frequency varies based on patient interaction and engagement.
Carrier Liability Disclaimer: Wireless carriers (including, but not limited to, AT&T, T-Mobile, and Verizon) are not liable for delayed, undelivered, or misdirected messages.
Age Restriction: By subscribing to our SMS program, you acknowledge and confirm that you are at least 18 years of age or older (or have parent/guardian permission) and are authorized to enroll the phone number provided.
Privacy Policy & Data Non-Sharing: We respect your privacy. Mobile information and SMS opt-in consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. For full details on our data protection practices, please view our Privacy Policy.

10. Modifications & Severability

Modifications: We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your binding acceptance of the updated Terms.
Severability: If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

11. Contact Information

For questions, concerns, or administrative inquiries regarding these Terms of Service, please contact our management office:

Dr. Monica Isola, DPT, LLC

dba Restore Her Pelvic Physical Therapy

Attn: Operations & Compliance

630 S Maitland Ave, Suite 120

Maitland, FL 32751

Phone: 407-461-2232

Email: info@restoreherphysicaltherapy.com

Website: restoreherphysicaltherapy.com